Meeting with the Minister for Consumer Protection on the topic of Alternative Dispute Resolution for consumer affairs.
Alternative Dispute Resolution (ADR) is an alternative to traditional court proceedings, aiming to resolve conflicts more quickly, cost-effectively, and less formally. In this context, Martine Hansen, Minister for Consumer Protection, met with the five Luxembourg entities active in the field of ADR for consumer affairs, as well as the European Consumer Centre Luxembourg in its role as an information point for cross-border and online aspects.
The meeting facilitated an interesting exchange of experiences between the partners, discussions on trends, and updates on the status of negotiations on the revision of the directive on this matter in the Council.
